Terms and conditions

1. DEFINITION AND OBJECT OF THE CONTRACT

1.1 - This contract ("Contract") is a distance contract pursuant to art. 50 et seq. Of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"). The Contract has as its object the sale of movable goods between R.G.V. SRL, Via Giovanni XXIII, 11 22072 Cermenate (CO) Italy and the consumer (the "Customer"). The Contract is concluded directly through acceptance by R.G.V. SRL of a purchase proposal issued by the Customer via the internet, following the invitation to offer content on the website shop.rgv.it (the "Site"), based on the methods described in the following article 3.

1.2 These general conditions of sale ("General Conditions") and, in particular, the information referred to in art. 52 of the Consumer Code, as provided by R.G.V. SRL and reported on the Site, will remain valid and effective until they are modified and/or integrated by R.G.V. SRL Any changes and/or additions to the General Conditions will be effective from the date on which they are communicated to the public and will apply to sales made from said date. The latest updated version of the General Conditions is the one available on the Site.

2. PRICES

The sales prices of the products illustrated on the Site include VAT. and any other tax. Delivery costs are indicated on the Site and may vary based on the weight and volume of the individual packages.

3. PURCHASE AND PAYMENT METHODS

3.1 - Purchases of available products, as illustrated and described online in the relevant technical data sheets, are made by the customer at the current price indicated, including VAT, to be confirmed when placing the order, plus shipping costs and in any case displayed at the time of purchase. Functions and characteristics described in the technical data sheets are provided by the manufacturer. R.G.V. SRL declines any responsibility for any changes or inaccuracies. The photos used for the product sheets, although reflecting the main characteristics, may differ in color or in some details.

3.2 – Before confirming the purchase, the customer will be given a summary of the unit cost of each chosen product, the total order line, the total cost of the order in case of purchase of multiple products and any transport costs.

3.3 – The customer, to confirm acceptance of their purchase order, will receive an email message. If the customer does not receive any confirmation, the purchase order is to be considered cancelled.

3.4 – The customer will be allowed to choose one of the payment methods which will be clearly listed on the site and which will be considered valid from the R.G.V. SRL.

3.5 – FOR THE PURPOSES OF THE PRODUCT WARRANTY (as per the law of 24 months), THE ORDER CONFIRMATION SENT BY R.G.V. IS AUTHENTIC. SRL UPON COMPLETION OF THE PURCHASE BY THE CUSTOMER. For online sales, assimilated for VAT purposes to mail order sales, EXEMPTION FROM THE OBLIGATION OF CERTIFICATION is provided. These sales are not subject to the obligation to issue an invoice, unless requested by the customer at the time of ordering (ONLY VAT ENTITIES), and are also exempt from the obligation of certification by means of the receipt or tax receipt (Art. 22 of Presidential Decree n.633/1972) pursuant to art.2 of Presidential Decree. 21 December 1996, n.696.

4. DELIVERY OF PRODUCTS - COMPLAINTS

4.1 – R.G.V. SRL delivers the products to the address indicated by the Customer within 30 (thirty) days of the conclusion of the Contract, as required by the Consumer Code; in the case of orders with advance bank transfer, the products are delivered within 30 working days starting from the crediting of the total order at our bank.

4.2 – the customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; the customer must sign the delivery note indicating "subject to control of the integrity of the products"; if this does not happen, the customer will not be able to make any objection regarding the external characteristics of what was delivered to him and its correspondence with what was ordered.

4.3 - Any complaint can be forwarded to the following address: R.G.V. SRL, Via Giovanni XXIII, 11 22072 Cermenate (CO) Italy

4.4 - The goods are delivered "EX SELLER'S WAREHOUSE". The "ex seller's warehouse" clause included in the contract indicates that the goods must be delivered to the customer/buyer or his delegate (e.g. freight forwarder) at the seller's warehouse. All costs relating to the transport of the goods are borne by the buyer, as well as the related risks.

5. AVAILABILITY OF PRODUCTS

R.G.V. SRL accepts customer orders within the limits of the quantities of the requested products existing in stock. Therefore, the acceptance by R.G.V. SRL of the proposal The purchase forwarded by the customer is subject to the availability of the products in stock. R.G.V. SRL undertakes to promptly communicate to the customer any unforeseeable stock shortages due to excess demand or other causes.

Terms and conditions

General conditions of Sale